Last updated: September 30, 2026
These Terms of Service ("Terms") are an agreement between you and SoulLock.gg about your use of the SoulLock.gg website, the SoulLock desktop app and the other services described in Section 3 (together, "the Service").
You accept these Terms when you do any of the following: accept them where the website or the Desktop App asks you to, create an account or sign in, subscribe to Pro, or download, install or use the Desktop App. If you use the website without an account, these Terms apply to that use too. If you do not agree to these Terms, do not use the Service, and do not download, install or use the Desktop App.
Our Privacy Policy explains what personal data we collect, why, and what you can do about it.
SoulLock.gg is operated by a limited liability company organized in the United States. These Terms are an agreement between you and that company, not any person. In these Terms, "SoulLock.gg", "we", "us" and "our" mean that company and the SoulLock.gg service it runs, and "you" means the person using the Service. Wherever these Terms protect "SoulLock.gg and its operator", that protection covers that company, any company that owns or manages it, and their members, managers, employees and contractors. SoulLock.gg is not affiliated with, endorsed by, or sponsored by Valve Corporation.
You can reach us at legal@soullock.gg, or at privacy@soullock.gg about personal data.
SoulLock.gg is a website and desktop companion for Deadlock players. It includes player search and public player pages with statistics, ranks and match history; live match tracking with camp and objective timers; hero guides, builds and leaderboards; The List, where you keep private notes on players you have liked or disliked; encounter history, which tells you when you meet a player again; queue alerts; a waitlist for a Looking for Group feature that has not opened yet; and an optional paid Pro membership.
The Service includes the website at soullock.gg, the optional SoulLock desktop app for Windows (the "Desktop App", see Section 14), and the SoulLock Discord server and its bot (see Section 10).
Player pages are public. They are built from Steam and Deadlock data for every Steam account that has Deadlock data, whether or not its owner uses SoulLock. The Privacy Policy explains this, and how to ask us to hide a page.
Some features are marked alpha, experimental or for testers. They may be incomplete or wrong, and they may change or disappear. We may change, suspend or stop offering any part of the Service at any time.
You must be at least 13 years old to use the Service. If you are under 18, or under the age of majority where you live, you may use the Service only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use of the Service, including any purchase. We do not knowingly collect personal information from children under 13. You may not use the Service where the law that applies to you does not allow it.
You can create an account by signing in with Steam, Google, Discord, or an email address and password. You are responsible for keeping your sign-in details secure and for everything done through your account. Tell us at legal@soullock.gg straight away if you think someone else is using it.
You can claim a Deadlock player profile by proving that you control the Steam account it belongs to. One SoulLock login can claim more than one Steam account, but each Steam account can be claimed by only one login. Do not claim, or try to claim, a Steam account you do not control.
"User Content" means anything you add to the Service, including notes on your List, your profile bio, messages where messaging is available to you, and anything you send us. You keep ownership of your User Content and you are responsible for it. You must have the right to post it.
You give SoulLock.gg a worldwide, non-exclusive, royalty-free license to host, store, copy, display and distribute your User Content as needed to run the Service, for example to show your bio on your public profile or to keep your List in sync. This license ends when your User Content is deleted, except for copies we must keep by law and copies that others already hold because you shared them.
Your List and its notes are private to you. If you share your List with other accounts, everyone in the group can read and edit all of it, and an account that leaves the group keeps a copy. Your bio is public.
You agree not to use the Service, including your List, your bio or any message, to:
We may remove any User Content, and suspend or close any account, that we believe breaks these Terms or puts other players or the Service at risk.
Pro is an optional paid membership. The features it includes are listed on the Pro page. Pro costs $1.99 USD per month or $14.99 USD per year. Payments are handled by Stripe, whose terms apply to the payment; we never see your full card number.
Pro renews automatically. When you subscribe, you authorize us, through Stripe, to charge the price shown at checkout at the start of each monthly or yearly period until you cancel. You can cancel at any time in Settings > Manage Subscription. After you cancel you keep Pro until the end of the period you have already paid for, and you are not charged again. If a renewal payment fails, Stripe may try it again, and Pro may pause until the payment goes through or end if it cannot be collected.
We may change the price of Pro. We will tell you before a new price applies to your next renewal, and you can cancel before it does. A price change never applies to a period you have already paid for. We may also add, change or remove Pro features.
Pro is offered to customers in the United States and Canada. Checkout asks for your billing address; if it is outside those two countries, we cancel the subscription and refund the payment in full, and Pro is not activated.
Payments are non-refundable, including for partial periods, except where the law requires a refund. If we close your account for a reason other than a breach of these Terms, we refund the unused part of any prepaid Pro period. Deleting your account cancels Pro immediately and forfeits the rest of the period.
Queue alerts tell you about your own Deadlock matchmaking queue while the Desktop App is running: when a match is found, when Deadlock is about to remove you from the queue for being idle, and when it has. Depending on the alert and your settings, they can arrive as a desktop notification, as a Discord direct message from the SoulLock bot, or, for Pro members, as a text message.
Text message queue alerts are a Pro feature for mobile numbers in the United States and Canada. You sign up in the app by entering your number, agreeing to receive the texts and confirming the code we send you. After that we may text you when a match is found, when Deadlock is about to remove you from the queue for being idle, and when it has; a second text after an idle warning, with a "Keep me in queue" link (see Section 14); verification codes; test messages you ask for; and one confirmation when your number is verified. Message frequency depends on how often you queue, and limits on the number of texts per day and per billing period may apply. Message and data rates may apply.
Reply HELP for help, or email privacy@soullock.gg. Reply STOP to any text to stop receiving texts from us. If you replied STOP and want texts again, reply UNSTOP to +1 888-996-4691 from that phone, or remove your number in Settings and add it again, agreeing to the texts and entering the new code we send. If we still cannot text you after that, email us. You can also turn text alerts off or remove your number in Settings, which deletes the number from your alert settings. If a text cannot be delivered and you have linked Discord, we may send that alert to Discord instead.
Agreeing to receive texts is not required to buy Pro or anything else. Only give a number that you own or are allowed to use, and remove it in Settings before you change or give up that number. Carriers are not liable for delayed or undelivered messages.
All queue alerts are best effort. They depend on the Desktop App running, on Deadlock writing its log, on our servers, and on Discord, Amazon Web Services and mobile carriers. We do not promise that any alert arrives, arrives in time, or is correct, and Deadlock may still remove you from a queue or apply a penalty. Do not rely on alerts as your only way to keep your place in a queue.
You can sign in with Discord or link a Discord account to your SoulLock account. When you do, we add you to the SoulLock Discord server (Discord asks you to approve this first). While you have Pro, we may give you a Pro Subscriber role in the server that other members can see. You can leave the server at any time in Discord. You can unlink Discord from your SoulLock account in Settings, which takes away the Pro Subscriber role but does not remove you from the server. A login created with Sign in with Discord cannot be unlinked in Settings; to remove Discord from it, email privacy@soullock.gg or delete your account.
The server has its own rules, and Discord's terms apply to your use of Discord. Messages posted in the server may be checked automatically for moderation, and questions you send to our Discord bot are processed to answer them, as the Privacy Policy describes. The bot's answers can be wrong, so do not rely on them.
The Service, including its design, code, text, logos and branding, belongs to SoulLock.gg. These Terms do not give you any right to use our name or logos.
Deadlock, Steam and related marks, and game art such as hero and item images, belong to Valve Corporation. Player and match data comes from the Steam Web API (used under the Steam Web API Terms of Use), Valve's game coordinator, community data services such as deadlock-api.com and, in the Desktop App, your own game client. SoulLock.gg is not affiliated with or endorsed by Valve.
If you send us feedback or suggestions, we may use them without any obligation to you.
If you believe something on the Service infringes your copyright, send a notice to legal@soullock.gg that includes: your physical or electronic signature; a description of the copyrighted work; the address (URL) of the material you say infringes it; your name, postal address, telephone number and email address; a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act for the owner.
If we remove your content after a notice and you believe it was removed by mistake or misidentification, you can send a counter-notice to the same address that includes: your physical or electronic signature; a description of the removed material and where it appeared; a statement, under penalty of perjury, that you believe in good faith it was removed by mistake or misidentification; your name, postal address and telephone number; and a statement that you consent to the jurisdiction of the federal district court for the judicial district of your address (or, if you are outside the United States, any judicial district in which we may be found) and will accept service of process from the person who sent the notice.
In appropriate circumstances we close the accounts of users who repeatedly infringe copyright.
The Service integrates with third-party services including Steam (Valve Corporation), Google (authentication, hosting, analytics, bot protection, and message processing for the SoulLock Discord server and bot), Google AdSense and Adsterra (advertising), Stripe (payment processing for Pro memberships), Discord (sign-in, account linking, the SoulLock Discord server and delivery of queue-alert direct messages), Amazon Web Services (Amazon SNS, used to deliver queue-alert text messages), Cloudflare (a network tunnel that carries game data lookups to a server we run), and deadlock-api.com (community Deadlock statistics). The optional Desktop App downloads its updates from an update server we host on Google Cloud. Your use of these services is subject to their own terms and privacy policies, and we are not responsible for them.
The Service links to third-party sites, and to creator channels we choose to feature. We are not responsible for their content, products or practices, or for ads shown by advertising providers. A link or a feature does not mean we endorse the site, or that its owner endorses SoulLock.gg.
The Desktop App is an optional companion app for Windows, free of charge with or without Pro. It shows the SoulLock website in its own window and adds features a browser cannot provide: live tracking of your own matches, camp and objective timers, queue alerts, discovery of your own match history, and an in-game overlay (not yet generally available). Installing it is voluntary, and the website works without it.
The first time it starts on a PC, the Desktop App opens on a screen that shows these Terms and the Privacy Policy in full and asks you to accept them. Until you do, it only registers itself to open soullock:// links, remembers the size and position of its window, and loads soullock.gg to show you the Terms (the security check described in Privacy Policy 3.3 runs there, as on any page of the website). It does not read the game, Steam or anything else on your PC, or start any of its features, before you accept. If soullock.gg cannot be reached, it asks in a shorter message box instead. It asks again when these Terms change (Section 20). Versions up to 1.4.36 do not ask. Installing or using the Desktop App, or accepting on that screen, means you agree to these Terms.
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to install and use the Desktop App on devices you own or control, for your own non-commercial use with the Service. You may not reverse engineer, decompile, modify, redistribute, resell or create derivative works of the Desktop App, except where the law does not allow this restriction. The Desktop App downloads updates automatically in the background and installs them when you restart or quit it. Most of its interface is loaded from soullock.gg, so it also changes whenever the website does. We may stop supporting or distributing the Desktop App at any time.
To provide its features, the Desktop App reads files and system information on your PC, including: Deadlock's console log file; Steam's local files that show where Deadlock is installed and which launch options it has; Steam's local web cache, to find matches you have opened in the game client; which Steam account is signed in on your PC and its display name; whether Steam and Deadlock are running; whether a Deadlock window exists, where it is on screen and whether it is in front; whether the Discord app is installed; while streamer mode's automatic switch is on, whether streaming software is running (versions 1.4.31 to 1.4.36 check this even with the switch off); and, when a "Keep me in queue" link is opened, how long it has been since anyone used the PC's mouse or keyboard.
While Deadlock shows you in a matchmaking queue, the Desktop App also reads Deadlock's memory about once a second, read-only, to check whether the game is showing its idle warning (the "queue idle check"). The queue idle check runs for every Windows user of the Desktop App, whether or not the Live Game Reader is on, and stops when the queue ends. Apart from the queue idle check and, if you enable it, the Live Game Reader, the Desktop App does not read the game's memory.
If you ask it to set up live tracking, the Desktop App adds the -condebug
launch option to Deadlock's entry in Steam's local configuration file and keeps a backup
of that file. That is the only file belonging to Steam or Deadlock that it modifies, and
uninstalling the Desktop App does not undo it. The Desktop App also keeps its own settings
and files in its app data folder, adds a desktop shortcut, and registers soullock:// links
so the website can open it. It sends some information to our servers, such as the IDs of
your matches and the match you are currently playing, which can appear on your public
profile while it is live. The Privacy Policy explains what
is read, what stays on your PC and what is sent to us.
The Live Game Reader is optional and experimental (alpha). It runs only after you turn it on and accept the notice shown in the app. If we update that notice, the Desktop App asks you to accept the new notice as soon as its window has loaded; if you do not, the reader stays off. In versions up to 1.4.36 a reader you had already turned on runs while the app starts, until that happens; later versions keep it off until you accept. It reads Deadlock's memory on a read-only basis to show match information, including the items and ability cooldowns of every player in your match, opponents included. It does not write to memory, inject code, or modify the game. As far as we can tell, other Deadlock companion tools, including Overwolf's, also read the game while it runs. Valve has not approved or endorsed this for SoulLock or, as far as we know, any other app. Deadlock has no official live-data interface like the Game State Integration Valve offers for Counter-Strike 2. If Valve releases one for Deadlock, we plan to use it in place of memory reading for whatever it covers. Some of what it shows is not on the game's own interface at that moment, such as an Unstable Rift about 20 seconds before the game announces it. The Privacy Policy lists what it reads. It may stop working or show wrong information at any time, especially after a Deadlock update.
The Desktop App does not modify the Deadlock game, inject code into it or write to its memory. It can, however, send input to your PC. Its setting "When Deadlock's AFK warning appears" has three choices: "Move my mouse", "Notify me" and "Do nothing". It is "Notify me" until you choose, and it is set to "Move my mouse" the first time you turn on queue alerts in the Desktop App's alert setup, where it is shown already chosen so you can change it. Only "Move my mouse" sends input on its own. With it chosen and Deadlock's matchmaking idle warning showing, the Desktop App answers the warning, for a few warnings per queue at most: it puts the cursor near the middle of the Deadlock window and moves it a short way at the operating system level, first restoring Deadlock and bringing it to the front (pressing Alt once if Windows needs it) if it is behind another window or minimized and nobody has used your PC for 20 seconds. While the warning is still showing it tries again, a few times within the 60 seconds, and from the fourth try it also taps Alt. It holds off while anyone is using the keyboard or mouse. If someone is using another window, it first sends Deadlock's window mouse-move messages without changing focus, and if the warning stays up it waits for the keyboard and mouse to be still for about a second, brings Deadlock to the front for a fraction of a second to move the mouse, and then gives focus and the cursor back to where they were. It never clicks, and it sends no idle alert.
Idle alerts are sent only with "Notify me" chosen. Every idle alert sent by Discord or by text carries a "Keep me in queue" link, in the Discord message or in the text itself. The link works for 15 minutes, up to 6 times and at most once every 10 seconds. You do not need to sign in to use it, so anyone who has it can use it until it expires; do not share it. Opening the link is your instruction to the Desktop App: it sends a command through our servers to the Desktop App on your PC, which listens for it while you are signed in and in a queue. If you are still in the queue, Deadlock's idle warning appeared in the last 70 seconds and there has been no keyboard or mouse input on your PC for 20 seconds, the Desktop App restores the Deadlock window if it is minimized, brings it in front of whatever else is open (with a synthetic Alt keypress if Windows refuses), places the cursor near the middle of the Deadlock window and moves it a short way. It then reports to our servers whether that worked.
Both features send automated input to your PC, and in both cases that input is made at your request: "Move my mouse" because you chose it, or kept it when you set up queue alerts, and a "Keep me in queue" link because you opened it. Valve's Steam Subscriber Agreement restricts automation, and Valve may treat these features as a breach of its rules. You use them entirely at your own risk. Both are part of the Desktop App, so Section 15 (Desktop App risks and liability) applies to them in full.
We built the Desktop App as an informational companion, not as a cheat or hack, but we do not and cannot promise that Valve, any anti-cheat system or anyone else will see it that way. You alone are responsible for making sure that your use of the Desktop App, the Live Game Reader, the queue idle check, "Move my mouse", "Keep me in queue" links, the overlay and any other companion software complies with Valve's Steam Subscriber Agreement, the Deadlock rules and any anti-cheat policy that applies to you. You can uninstall the Desktop App at any time through Windows.
This section applies in addition to Sections 16 and 17. Where they differ about the Desktop App, this section controls.
THE DESKTOP APP IS PROVIDED FREE OF CHARGE. THE DESKTOP APP, INCLUDING THE LIVE GAME READER, THE QUEUE IDLE CHECK, "KEEP MY QUEUE ALIVE", "KEEP ME IN QUEUE" LINKS, THE OVERLAY AND ANY ALERTS IT TRIGGERS (TEXT MESSAGE ALERTS ARE PART OF PRO, AND FOR THEM SECTION 17 ALSO APPLIES), IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, FREEDOM FROM VIRUSES OR OTHER HARMFUL COMPONENTS, COMPATIBILITY WITH DEADLOCK, STEAM, WINDOWS OR ANY ANTI-CHEAT SYSTEM, AND UNINTERRUPTED OR ERROR-FREE OPERATION, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE DESKTOP APP WILL NOT BE DETECTED, FLAGGED OR PENALIZED BY VALVE OR ANY ANTI-CHEAT SYSTEM.
YOU DOWNLOAD, INSTALL AND USE THE DESKTOP APP ENTIRELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU ASSUME ALL RISK OF DOING SO, INCLUDING RISKS THAT ARISE FROM OUR NEGLIGENCE, AND INCLUDING THE RISK OF:
TO THE FULLEST EXTENT PERMITTED BY LAW, SOULLOCK.GG AND ITS OPERATOR HAVE NO LIABILITY OF ANY KIND TO YOU, OR TO ANYONE CLAIMING THROUGH YOU, ARISING FROM OR RELATED TO THE DESKTOP APP OR ANY OF ITS FEATURES, WHETHER IN CONTRACT, TORT (INCLUDING OUR OWN NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, AND EVEN IF WE WERE TOLD THE HARM WAS POSSIBLE. THIS APPLIES WHETHER OR NOT YOU HAVE PRO. IF YOU ARE UNHAPPY WITH THE DESKTOP APP, YOUR ONLY REMEDY IS TO STOP USING IT AND UNINSTALL IT. IF THIS EXCLUSION DOES NOT APPLY TO YOU OR CANNOT BE ENFORCED, THE FALLBACK LIMIT IN SECTION 17 APPLIES INSTEAD.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE SOULLOCK.GG AND ITS OPERATOR FROM ALL CLAIMS, DEMANDS AND DAMAGES OF EVERY KIND, KNOWN OR UNKNOWN, ARISING FROM OR RELATED TO YOUR DOWNLOAD, INSTALLATION OR USE OF THE DESKTOP APP, INCLUDING THE RISKS LISTED ABOVE AND INCLUDING CLAIMS BASED ON OUR OWN NEGLIGENCE. YOU WAIVE THE BENEFIT OF ANY LAW THAT WOULD OTHERWISE LIMIT A GENERAL RELEASE TO CLAIMS YOU KNOW OR SUSPECT EXIST WHEN YOU AGREE TO IT.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WILL DEFEND, INDEMNIFY AND HOLD HARMLESS SOULLOCK.GG AND ITS OPERATOR FROM AND AGAINST ANY CLAIMS, DEMANDS, LOSSES, DAMAGES, LIABILITIES, COSTS AND EXPENSES, INCLUDING REASONABLE LEGAL FEES, BROUGHT OR INCURRED BY VALVE CORPORATION OR ANY OTHER THIRD PARTY THAT ARISE FROM OR RELATE TO YOUR USE OF THE DESKTOP APP, YOUR BREACH OF THESE TERMS, OR YOUR BREACH OF THE STEAM SUBSCRIBER AGREEMENT, THE DEADLOCK RULES OR ANY ANTI-CHEAT POLICY, INCLUDING CLAIMS THAT ARISE IN PART FROM OUR NEGLIGENCE.
If a law that applies to you does not allow any exclusion, limit, release, indemnity or assumption of risk in this section, it applies to the maximum extent that law allows, and the rest of this section still applies. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law that applies to you. Depending on where you live, that can include liability for death or personal injury caused by negligence, for gross negligence, or for fraud or willful misconduct. This section survives the end of these Terms, the closing of your account and the uninstalling of the Desktop App.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE AVAILABLE, SECURE OR FREE OF ERRORS, OR THAT PLAYER STATISTICS, RANKS, MATCH DATA, TIMERS, ALERTS OR ANY OTHER GAME DATA ARE ACCURATE, COMPLETE OR UP TO DATE.
Much of the data on SoulLock.gg comes from Valve and other third parties, and timers and countdowns are estimates. Use them as a guide, not as a guarantee.
TO THE FULLEST EXTENT PERMITTED BY LAW, SOULLOCK.GG AND ITS OPERATOR ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ACCESS TO ANY ACCOUNT, INCLUDING A GAME OR STEAM ACCOUNT, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.
FOR THE DESKTOP APP, SECTION 15 APPLIES AND WE HAVE NO LIABILITY. FOR EVERYTHING ELSE, TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS TOGETHER IS LIMITED TO THE AMOUNT YOU PAID SOULLOCK.GG IN THE 12 MONTHS BEFORE THE CLAIM. IF YOU HAVE NOT PAID US ANYTHING IN THAT TIME, THAT AMOUNT IS ZERO.
IF THE NO-LIABILITY RULE IN SECTION 15 OR THE LIMIT IN THE PARAGRAPH ABOVE DOES NOT APPLY TO YOU OR CANNOT BE ENFORCED, AND WE ARE FOUND LIABLE TO YOU, OUR TOTAL LIABILITY FOR ALL CLAIMS TOGETHER, INCLUDING CLAIMS ABOUT THE DESKTOP APP, IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID SOULLOCK.GG IN THE 12 MONTHS BEFORE THE CLAIM AND US$10. THIS FALLBACK LIMIT IS A SEPARATE TERM AND APPLIES EVEN IF ANY OTHER PART OF SECTION 15 OR THIS SECTION IS FOUND INVALID.
These limits apply whatever the legal theory, including negligence, even if we were told the damage was possible, and even if a limited remedy fails of its essential purpose. To the extent the law allows, any claim relating to the Service must be brought within one year after it arose.
Some places do not allow certain warranties to be excluded or certain kinds of liability to be limited. Where such a law applies, the exclusions and limits in these Terms apply to the maximum extent that law allows. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law that applies to you. Depending on where you live, that can include liability for death or personal injury caused by negligence, for gross negligence, or for fraud or willful misconduct.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WILL DEFEND, INDEMNIFY AND HOLD HARMLESS SOULLOCK.GG AND ITS OPERATOR FROM AND AGAINST ANY CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS AND EXPENSES, INCLUDING REASONABLE LEGAL FEES, ARISING FROM YOUR USE OF THE SERVICE, YOUR USER CONTENT, YOUR BREACH OF THESE TERMS, OR YOUR VIOLATION OF ANY LAW OR OF ANYONE ELSE'S RIGHTS, INCLUDING CLAIMS THAT ARISE IN PART FROM OUR NEGLIGENCE. Section 15 also covers claims about the Desktop App, including claims by Valve.
You can stop using the Service at any time. You can delete your account in Settings, and uninstall the Desktop App through Windows.
We may suspend or close your account, or block your access to the Service or any part of it, if we believe you have broken these Terms, if the law requires it, to protect other players or the Service, or if we stop offering the Service. If we close your account for a reason other than a breach of these Terms, we refund the unused part of any prepaid Pro period. When your account ends, your right to use the Service ends with it.
We may change these Terms. The date at the top of this page shows when they last changed. If a change is material, we will tell you on the website or in the Desktop App before it takes effect. When you are signed in, the website and the Desktop App show you the changed Terms and ask you to accept them before you keep using your account, and the Desktop App asks before it starts on a PC where no version has been accepted. We keep a record of which version you accepted and when (Privacy Policy 2.1). We will not treat your continued use alone as acceptance of a material change. If you do not accept it, you can stop using the Service and delete your account, and we may limit your access to the Service or the Desktop App until you accept. A change that is not material, such as a correction or clarification, takes effect when we post it.
These Terms are governed by the laws of the United States and of the state under whose laws the company that operates SoulLock.gg is organized, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in that state, except that either party may bring a claim in small claims court where it qualifies. Nothing in these Terms takes away rights you have under mandatory consumer protection law where you live.
To the extent the law allows, you may bring claims against us only in your individual capacity, and not as a plaintiff or class member in any class, collective or representative action.
If any part of these Terms is found invalid or unenforceable, that part is limited or removed only as far as necessary, and the rest of these Terms stays in full effect.
These Terms, together with the Privacy Policy and any notice or consent you accept inside the Service (such as the Live Game Reader notice or the text alert consent), are the whole agreement between you and SoulLock.gg about the Service, and they replace any earlier agreement about it. If we do not enforce part of these Terms, we have not waived it. You may not transfer your rights or obligations under these Terms to anyone else. We may transfer ours to whoever takes over the Service.
Sections 11, 15, 16, 17, 18, 21, 22, 23 and 24, and any payment you owe, survive the end of these Terms, the closing of your account and the uninstalling of the Desktop App.
For questions about these Terms, contact us at legal@soullock.gg. For questions about personal data, contact privacy@soullock.gg.
SoulLock.gg home · Terms of Service · Privacy Policy · Accessibility